Unit B2
Smeaton Close
Essex CO4 9QY
United Kingdom

We are committed to protecting your privacy.

We collect two kinds of information from you: personally-identifiable information that you choose to provide to us and non personally-identifiable information, such as your IP address. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

1. Personally-Identifiable Information

a. Online Forms & E-mail: The only personally-identifiable information that we collect is what you voluntarily submit to us. For example, if you e-mail questions or requests for information about us our services or products, we may request your name, mailing address, telephone number and/or email address in order to respond to your enquiries.

b. E-commerce & Online Orders/Enquiries: The type of information we will collect from you will include your name, address, shipping address, phone number, email address and credit/debit card details. Your order information will be stored securely. Your credit/debit card information will only be used to securely process your order via a payment gateway and will not be visible to us.

Also, if you submit any form of application (employment applications, service quotation/estimate requests, or any other enquiries, requests or applications) to us via e-mail, you will be required to include personally-identifiable information so that we can adequately review your application and contact you. We may collect and store the information you choose to provide us in order to send you information about us from time to time.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.e

2. Non Personally-Identifiable Information

a. IP Addresses: An IP Address is a number used by computers on a network to identify your computer so that data can be transmitted to you. We collect IP Address information in order to administer our web site and to gather statistics.

b. Cookies: Cookies are pieces of data that a web site sends to a user's computer while the user is viewing the site. Cookies identify your web browser and store information about your visits, but do not reveal any personally-identifiable information about you. They reminds us of your settings and preferences when you visit us again. We may use cookies to understand what parts of our site users are visiting the most and to help us improve our site and to make your online experience better.

It's your choice whether you allow cookies or not, but if you don't want them, you'll need to block them in your browser settings.

By browsing our site you are agreeing to the use of cookies.

Should you decide to allow cookies, you'll get the best experience from our website. Plus there are some basic actions that require cookies, such as ordering our products and checking your orders. For example, we use cookies for the following things:

  1. remembering what's in your shopping basket
  2. talking to you via live chat (should we decide to implement this)
  3. logging in to Your Account
  4. storing preferences across visits
  5. providing customised content and advertising

Should you choose to block cookies, this may prevent certain features of the Speedy Fixings site from functioning as intended, thereby restricting what you can do on our site. For example, blocking cookies will prevent you from:

  1. buying our products online
  2. logging in to Your Account

If you accept these limitations and would still like to block cookies, please follow the instructions for your browser in its appropriate help section.

Most browsers are set by default to accept cookies, but you can change your settings to block some or all cookies if you prefer. If you don't like how this affects your online experience, it's just as easy to change things back again.

3. Information Sharing

We do not share personally-identifiable and/or non personally-identifiable information with third party organisations, except where expressed by us with your given consent. Also, we may disclose personally-identifiable information when required to do so under law or in cooperation with a legal request in connection with any law enforcement investigation or other public safety matter.


We make every effort to have reasonable security procedures in place to protect against the loss, misuse or alteration of information under our control. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, you should contact us.